disputing stubhub charge with bank

Please note Chat is not available on mobile devices. If you have AmEx, you're golden. Generally, you should begin collecting documentation of the dispute as soon as you have an idea that something is wrong. All Rights Reserved. These laws govern both credit and debit card transactions. Your web site does not adhere to the internet purchasing norms of every site I have ever shopped, and that is my issue. This can happen in a few different ways, depending on the banks policies. We may receive compensation when you click on links to those products. I tried calling you to discuss but didn't get ahold of you. how I completely control the selling price which has nothing to do with my complaint! If you paid for your tickets with a credit card, however, you do have the option to file a dispute if you're not satisfied with the purchase. This guide shares an overview of chargebacks, how the dispute process works, and how to prevent them in your online store. If submitting your chargeback request online is not an option, you can call your bank via the phone number on the back of your credit card or customer service phone number. Your bank will also either post a temporary credit to your account for the disputed amount or pause required payments and interest on the disputed amount. RV involved in hail storm , my RV roof started to leak progressive RV insurance is trying to play the blame game, Kalyan Pathuri Scamming Experiences Over Years - Investment scam is the elephant in the room that everyone is aware of yet doesn't acknowledge in the open, and that is the very act that every investment scammer out there takes advantage of. Among other protections, you have the right to accurate billing, protection from unauthorized charges and the right to dispute charges for goods or services that are different than described. Online banking has made it easy to stay up to date on your available funds. However, you must follow the required procedures and dispute the transaction before the deadline passes if you want to take advantage of these consumer protections and get your money back. Usually chargebacks are used to reverse a payment in the case of a billing error, unauthorized credit card use or failure to deliver a product or service. Certified letter and estimate as proof as Rusty is great at lying just as he did from the start from my truck to his home. I posted on stubhub a ticket I forgot I had sold elswhere already and it got sold on there as well. Ferndale WA. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? Contain mathematical or accounting errors, Do not list post-purchase credits or returns, Do not reflect an established change of address, Failure to abide by codes and regulations, Transcripts of conversations held with the merchant. Cancellation Fees. If you disagree with the banks decision, you can submit a second chargeback before proceeding to your banks dispute resolution process, which usually includes arbitration. After receipt, the bank has two billing cycles or a maximum of 90 days to investigate the situation. Fortunately, many credit cards offer these additional protection for consumers. In the last decade, with the rise in online shopping merchants have seen a corresponding increase in chargeback abuse. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. refund from an airline when your flight is canceled, Credit card fraud vs. identity theft how to know the difference, Do Not Sell or Share My Personal Information. This post contains references to products from one or more of our advertisers. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Most banks will ask if you contacted the merchant directly prior to requesting a chargeback. Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? It could be pulled from the merchant account reserve on file with the bank, or directly from the merchant account. I have already filed the chargeback and I will not be deterred by your policy of threatening customers. These examples are all instances of friendly fraud. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Plus, your own feed of TPG content. Solutions for your business are just a click away. Use standard business format for your letter. Some examples might be: 1. I cancelled on stubhub they are charging me full price of it. Worst case, I thought I was going to be brought to a screen were I would confirm or enter my credit card 3 digit security code. Try these strategies to save money and book December flights, hotels and more with rewards. They don't even pay the seller for 5 days!!! Make sure you have documentation to back up any statements you make on your claim form. Managing chargeback risk can be a full-time job all by itself. This is also known as a chargeback. Others may be quite challenging even if you act quickly and take all the right steps. Bottom line. Stubhub's policy is in the short term interest of EBay's shareholders but not in the long term interest of customer satisfaction. When I asked more questions, they said that if I dropped the chargeback, they . After this, the only way your account with us can be reactivated is for you to authorize us to charge a card again. If you cancel your debit card within two business days, you will only be liable for up to $50 in fraudulent charges. In this way, disputes are a means of protecting consumers against fraud. in your letter below) into not using their only remedy. Taking careful consideration of all the valid reasons weve listed for a bank dispute, and pairing them with the appropriate responses, can help defend against fraud and protect the payments ecosystem. No single credit card is the best option for every family, every purchase or every budget. CALL YOUR CARD COMPANY TO DISPUTE THE TRANSACTION : r/stubhub - Reddit A merchant can be justified in rejecting a bank dispute if they believe its a case of friendly fraud. 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