The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. <>/Metadata 185 0 R/ViewerPreferences 186 0 R>> 2881 E Oakland Park Blvd STE 205, Fort Lauderdale, FL 33306-1813. Great place for ladies and/or single travelers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We use intelligent software that helps us . RUN VEERRY FAR AWAY! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. As if we came all the way from Indiana to New Orleans to steal two $50 gift cards. How do I know I can trust these reviews about Bluegreen Corp.? stream Business Incorporated: That was fun but the cruise was a scam. No bugs, no complaints. All Rights Reserved. 1,154. BBB Business Profiles are subject to change at any time. Type in the email address you registered with. ", A verified traveler stayed at Super 8 By Wyndham Pigeon Forge Downtown, "The rooms are nice. They said we had no way to check availability until we purchased the package. We are proactively trying to reach all of our customers with travel itineraries impacted due to the Coronavirus (COVID-19) situation to provide cancellation information and options. They never disclosed many things that should be legally disclosed to the buyer in this process. Not the weekend dates that I gave them and after 10 minutes on the phone waiting for them to tell me the only days they can book was during the week at a Howard Johnson. Please describe your experience with this business. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. This topic has been closed to new posts due to inactivity. UmI DID NOT!! Once you register you can take full advantage of your Bluegreen Vacations ownership, online: Book Points and Bonus Time reservations Earn rewards with Bluegreen Rewards referrals Enjoy exclusive owner offers and promotions Register Today Orlando, FL 32891. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. Smh. During your getaway, you'll take a tour and discover the many benefits of vacation ownership. On top of all of this every option that you get for vacations are rated 3 or below. Once we did, we found the soonest booking was over 3 months away. All dates selected must be at least 45 days in advance of the date . They told me I was rolling the new purchase into the old one, but they didnt and now I have 2 loans and 2 contracted timeshares. 5 recent reviews Enjoy reading our tips and recommendations. We too fell for the time share nonsense that is nothing but a lot of hype about what they can provide, but the bottom line they prey on those that do not ask questions. They will lie and scam you into never ending debt and deliver very few of the benefits (if any) that they promise. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Location & Hours 2455 E Sunrise Blvd Ste 150 Fort Lauderdale, FL 33304 Get directions Edit business info You Might Also Consider Sponsored GALLERYone - a DoubleTree Suites by Hilton Hotel 0.3 miles away from Spirit Incentives Amanda B. said "Now my boyfriend and i debated on what exactly to rate this hotel. I asked about paying for upgrades, paying to stay at another resort as there are 3 or 4 in Branson. 2.05/5. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.However, the company failed to respond to one complaint. endobj They will offer you bunk beds you need to pay more to upgrade. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. We checked in and were given our key. BGV offered a $25 Visa Gift card for our inconvenience of waiting 2 hours to fix the situation (but still did not cop the room for us and still want to charge me $143 instead of $159 (for the extra night alone). Thankfully, she has lasted this long, though is declining in strength, energy, and having vastly increased pain. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. 0 complaints closed in last 12 months. Headquarters. Login. The average temperature in September is 69 degrees, making for ideal cycling conditions. Bluegreen Resorts had approached us at a Bass Pro Shop offering us a vacation package that was extremely affordable, so we purchased it. I said no, send me a refund. They also told us we could generate rental income. When I went to book my Trip through Gocrv (Customer Service Network Group) as directed by the package instructions I had to put down a deposit of $240 which was very unexpected. In nearly every aspect, key details of timeshare ownership were omitted from the presentations repeatedly. The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. <> Don't Fall For This Disclosure: This review is my experience only. Sign up for free now, Sign up for free to participate on the website. Explore Ownership FEATURED DESTINATIONS & RESORTS Orlando, FL Myrtle Beach, SC Smoky Mountains, TN BBB reports on known marketplace practices. It is a scam. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. Everyone was amazing though; to the lifeguards, activities, stores, front end etc. 1 0 obj I upgraded to a King room in March. Type in the email address you registered with. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Unsubscribe at any time. So not only do I now have a mortgage inquiry because of them, now I also have a credit card inquiry! After doing much research (which was to late) on BlueGreen, I decided to check on the total fees that were associate with the cost of the FREE 4 night cruise we would have received for listening to the Timeshare tour. 28 complaints for Go CRV. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. Here's an honest review of my experience with BlueGreen Vacations. Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . I would highly recommend not going through this company for their vacation destination products. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Registration | Bluegreen Vacation Packages NEED TO REGISTER Register and start managing your account online today. I will be writing a letter to them and to the Better Business Bureau. endobj My husband purchased a Bluegreen vacation for me for Mothers Day 2 years ago. We paid $199 for a 4 night stay at a Choice Hotel. Bluegreen Vacation Points system: Leave there and get notifications my credit has been ran as a MORTGAGE INQURY. We value your privacy. Already have an account? We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. Bluegreen Resorts Pigeon Forge Hotel Guide Some globe-trotters choose hotels based on location, but others book by name. Bluegreen Corp. features timeshare properties across the United States, which makes them easy to access for customers across America. Write reviews, ask and respond to questions, But in the end, we tried to convince ourselves that we made a good purchase. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. My advice is if you're contacted by Sundance (GOCRV) saying you will get a free vacation if you listen to a timeshare spill, DON'T DO IT! Overall, Bluegreen has shown us their fraudulent ways and at the end of the day, I will warn anyone and everyone of their lies. Write reviews, ask and respond to questions, I decided to attend the Bilmar Beach Resort, located on Treasure Island, right outside of St. Petersburg, FL. I call the credit card company and give them the run down. VERY, VERY, BAD CUSTOMER SERVICE! The gift are not free. Most hotels are fully refundable. Will never agree to anything with this company again or any company that offers gocrv vacations. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Click here for drive times from various cities. Customer Service Network Group has closed this file. DO NOT BUY THESE VACATION PACKAGES AT BASS PRO SHOPS! Because flexibility matters. 4,226,408 reviews on ConsumerAffairs are verified. Finally after about 20 mins, the manager comes out with the most insincere apology Ive ever heard and offers us ONE $50 gift card. Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. d?6znmGV z6ilu* If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You dont get to stay in the resort that they are trying to get you to buy a timeshare. It is by no strange surprise that they pick the bottom of the barrel employees. These points can also be exchanged with RCI properties. I called to make reservations for the so called free trip. <> Thank you, you have successfully subscribed to our newsletter! Finally booked a 4 day, 3 night stay in New Orleans. To post a company review, please follow these guidelines: Please summarize your experience with this business. Vacation Certificate and Voucher Promotion Services, Complaint Resolution Index (CRI) Explained. It is ridiculous that this company expects me to go along with paying them monthly when my rights have been violated and they have disrespected me as an owner. The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. We have officially requested to be released from five separate contracts at this point, all sold to us under incomplete, false, or misleading information. get quotes and more. Click here for drive times from various cities. This business is not a member of Business Consumer Alliance. The delivery timeframe for the gift card is 7-10 days we are going on 13 days with no gift card yet. Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. Virginia's Blue Ridge is the premier spot for outdoor recreation. BBB Business Profiles may not be reproduced for sales or promotional purposes. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. Go back to the next to discuss the matter. ST36225; Washington Seller of Travel, Reg. Unsubscribe easily. The advertisement is for free 2 night stay, a $50 gift card, then $150 spending toward trip. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Copyright 2023 Consumers Unified LLC. WASTE OF TIME! Visitors and residents have easy access to some of the best cycling, fishing, water sports, and hiking in North America. Sounds nice to only pay taxes and fees on a hotel room. They attempted to extend again. I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> and were offered a Free Vacation to attend a 90-minute presentation. I paid my hundred bucks in fees to register. gocrv.com Certificate Holders Please Click Here To Be Redirected To http://gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. To use our mobile site, please enable JavaScript. Already have an account? SE, Roanoke, VA 24013. The only reason I attended the first sales presentation with Bluegreen was because they offered me a discounted stay as long as I just attend a SHORT presentation. ConsumerAffairs is not a government agency. They bait you in with promises of grandeur like Las Vegas, Cancun, but hides the fact that youll stay at Roach Coach motels unless you upgrade to ridiculously high priced facilities which would be considerably less if you booked directly with the vendors. Go CRV. The $50 gift card is redeemable between a 17 day window that you have to claim roughly a month out from vacation. But given this could be my moms very last vacation, and that my grandmother, my partner, and myself need a much needed respite from caregiving and the weight of this situation. Enjoy reading our tips and recommendations. Helpful (0), Flag This Review By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. % :) The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. Once I got the paperwork home is when I saw the information about the timeshare. So I have to spend a large amount of money on two separate transactions then hope to get my reimbursement within a 6 week period yeah right, not counting on that if I haven't even received $50 gift card which is basically a REIMBURSEMENT for my own money spent. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. We will be back. You are able to charge everything, but the arcade to your room to be taken out of the incidental amount which we liked. She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. In fact, you can travel to 4,200+ RCI affiliated resorts in 110 countries around the world. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. close I was told to call the main number and sort it out with them. Shame on you, Bluegreen Resorts for relying on false advertising and deceptive sales tactics to do business. For some reason it won't let me add pictures. I was kept there for over 3 hours. A second option is to fly into Greensboro (GSO), which is 2 hours away by car. Address: 2116 Dale Ave. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. +_w{. 3LZZ/Ot]9W/7\D=blEf{x;z{X`[o a=| ]m=a`@pl)w4>sOHn~k/q8,g[vjc ekq#rr0c@%~"Bg[+.=A?^C=vOpIop?t,FV|8 $R7?Pr2}^w n\\ v,+&B+YC>1#$i*ubi&. This along with many other misrepresentations, was the reason why we purchased in the first place. ;?O?n>$g?0L:1bC97|/~2/aWQ'~-5)~'%LNC-u: i5/>XFbBr4:3ycZK | You may wish to confirm registration of Bluegreen Resorts, or VIP Guest Services by calling 850-410-3805. I was told that they could not get a supervisor on the phone nor was I able to hold for one to pick up the call. On weekends the train arrives in Roanoke at 9:45pm and it depart at 8:40am. stream Since 1966, our purpose has been to inspire people to discover the power of vacation and how it can lead to happier and more fulfilling lives. We are contacting you regarding the above referenced file. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 27 0 R 35 0 R 36 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Login. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. BBB Business Profiles may not be reproduced for sales or promotional purposes. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? Located 10 minutes from Fallon Park, Explore Park is 1100 acres of everything an outdoor lover craves - trails, aerial adventure course, tubing, horseback riding, and more. We value your privacy. I have confirmation numberA1910000304530001 from them for my vacation. 4 0 obj We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. I am STILL getting told that I am not getting my full refund back after I was already told that I would be. We were told that we wouldnt be required to pay any other hotel charges. If we can verify it in our system, an email will be sent to you with your password. I was able to locate their Facebook group page where they high five themselves on a spectacular numbers (likely taking money from the unsuspecting and naive). Unsubscribe easily. DO NOT CONSIDER BLUEGREEN VACATIONS!!!! We were pressured into buying after declining offers more than 4x and had 4 Salesmen rotating in and out of the room. It looked like a resort I would want to stay at. If you get one of these "free gift" presentations in the mail throw it in the trash. Leave again and call corporate to inform them of what has taken place. I paid for a BlueGreen Vacation at the Prime Mall Outlets in Orlando, FL. Hidden fees are customary and promoted by this group. BCA has no information regarding government actions at this time. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. endobj BBB Business Profiles are subject to change at any time. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Do they expect me to fly around the country every year to check in a renterIts so ridiculous that it is par for the course at Bluegreen. Visit Website. We received a mail notification of our stay which had been changed to a 3 night stay. %PDF-1.7 Sat through the timeshare BS and then sat through an additional hour of people trying to get me to purchase the timeshare. Unlike other properties, Bluegreen resorts aren't "out-of-the-box.". Then I check the mail and what do you know, theres a letter from Barclays advising I have applied for a Bluegreen credit card with them. Note: they say its not a timeshare, it is!! I went to the lobby and was told "Sorry there are no more rooms". I informed him that is not what he just told me and that I was not getting accurate or complete information all the way around. Looking for more information? endobj The answer didn't change. In the rolling hills along the Fox River, near beautiful Starved Rock State Park, outdoor fun and indoor surprises await. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! 602511860, and a Michigan licensed real estate broker, license #6501315258, 03095 Boyne Mountain Road, Boyne Falls, MI 49713. On March 12, 2023, we attended the sales presentation. SE, Roanoke, VA 24013. a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- A Balcony where I watched Canadian geese and ducks play in the river. So in total, they tried to get us to pay over $700 for this entire package. We should have been only paying about $75 for the room. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Access the headquarters listing for Bluegreen Vacations Unlimited, Inc. All Florida companies offering travel opportunities must first be registered with the Department of Agriculture, Seller of Travel Division, prior to offering travel arrangements to consumers. Was this Review? More reviews on the Bilmar Beach Resort: http://bit.ly/1uCad5t, 10650 Gulf Blvd, Treasure Island, FL 33706, So this year we decided to go ahead and attend the tour, and this turned into a nightmare. We found a place on the lake just as storms rolled in. We were pressured to purchase with all of these lies and ended up being stuck with this timeshare that has cost me $7,000 and I still have a remaining loan balance of $11,900. Please read their reviews, and dont take them lightly. So, get thisThey pitch rental income, but in order for me to rent it out, I have to be there at check in to show my ID so my renters are able to check in. We decline and instead ask for corporate's number. What a joke! After a 45 minute phone call they refunded me my upgrade price and kept the cost of the vacation because there is only a 30 day cancellation policy and I booked in December. We were super bummed about the no free breakfast, but did the vouchers for Raegans House of Pancakes one morning (eh, was okay). If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. endobj Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. I was never able to get in contact with them because no one ever answered the phone despite being on hold and hearing an automated message for 2+ hours. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. CERTIFICATE DETAILS: This certificate is redeemable for a reservation form offering 3 days, 2 nights hotel accommodations for two adults in their choice of several destinations. All Rights Reserved. Search over 2.9 million propertiesand 550 airlines worldwide. So they extended my end date and we went through the same process of no availability for dates again. The customer service person had an attitude and told me I would receive my refund in 14 to 21 days when the email specifically said within 2 weeks (14 days). Bluegreen is a greedy company that will show no mercy while draining your pockets. :/ He had us fill out a form for corporate to review and someone would contact us within 2-3 days. Interested in Go CRV? Not much to do in the area other than Dollywood. Business Consumer Alliance staff will be notified of this request. I have yet to receive that call. Your review should reflect your experience with the business within the last twelve months. Called the Resort and they have no record of my reservation. Write reviews, ask and respond to questions, Then they charge taxes, booking fees, etc the representative was unable to give me the breakdown of all the fees. We ask all cyclists planning an overnight stay use the official Go Cross Hotel Portal so we can track usage and build leverage with hotel partners. The hot breakfast is delicious. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. At Bluegreen Vacations, we're continually striving to improve the ownership experience through added quality, convenience, value and comfort. We were told Bluegreen had a resort in Fiji, NOT TRUE! This company should be stopped for what they are doing to the travel industry. I promise you won't regret it??? It's a nice place, still outdated, but nice. They pushed and pushed, and I budged because I could not handle their pressure anymore. Smh. Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Nothing but blue skies in Virginias Blue Ridge a little rain or afternoon thunderstorm is about as severe as weather gets. From the get go, we were lied to about the package and mislead about many features of this experience. Get Directions. You will receive communication from us if your travel plans are affected. Vacation Certificate and Voucher Promotion Services.
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