Thank you for your post. Thank you. This is the version of our website addressed to speakers of English in the United States. only (except in the case of a cancelled flight) on the condition that you present yourself for check-in at the specified time or, if no time has been specified, no later than 45 minutes before the published departure time. Deependra's passion for simplifying complex technical information for non-technical audiences is evident in his work and he is dedicated to producing high-quality content that is easy to understand. Created on October 20, 2020 ACCESS DENIED ON SERVER Hello, I am using windows 10, and Google Chrome. Hallo, seit ein paar Tagen kann ich die Lufthansa Website nicht mehr ffnen. What's with these screwy ticket prices? 1. You need to disable it before you can surf the Internet. 2 days later I have received no confirmation email for the new date and when I call I am told than it will come but that it is another department so they don"t know why it takes so long. Sometimes I have issues with (ta && ta.queueForLoad ? Hi @nickwilcock,Thanks for the update on this - I'm glad to hear that things are working on an alternative browser. The error code would indicate that for whatever reason, you have been geographically blocked from accessing the website. Seems to be more than just the OP's IP - have tried this on three VM connections and all get the "Access Denied" response. When you come across this error message you cannot further browse that particular website. 29-08-2022 If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Lufthansa website problems seem to be fixed now. Check our help page for step-by-step instructions on how to change your DNS. Last checked 23 mins ago. it may have been an issue when you first tried or a caching or network issue from your end. VPN has its own perks; however, it does not always work. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). I am bumping this up because the problem persists. I have contact both numbers to call in australia. Shame - if they updated recently and it is not properly working. 29-08-2022 You never know if the VPNs IP address assigned to your computer is blacklisted. What's happening with so modern Lufthansa IT team? Transit suggestions for a 12-hour layover at Changi Airport, Anyone flown with American Airlines (state side), Transit suggestions for a 12 hour overnight layover at Chang. Deutsche Lufthansa AG, commonly known as just Lufthansa and sometimes internationally as Lufthansa German Airlines, is the flag carrier of Germany and the largest airline in Europe, both in terms of overall passengers carried and fleet size. I'm very sorry to hear about the issues you've had in accessing that site. 9680 posts. " Access Denied You don't have permission to access "http://www.lufthansa.com/" on this server. Unlimited access to Lufthansa Group Airlines and Miles & More. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96071630', '');}, 'log_autolink_impression');flights and their offers today on Lufthansa. 25-08-2022 Just did a dummy booking here in the US and its fine. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There are other websites that have been problematic. I've just tried it from my desktop on Google Chrome, and same thing: " No access via this server." 10:51. It's slow, cumbersome, unreliable PLUS more importantly will often drop your booking even after the credit card company confirms they have OK'd the payment by text. Ive tried to restart my phone, delete website data from safari, i dont use any VPN and it still doesnt work. If only specific sites aren't opening chances are, it got corrupt. Are you using some kind of abbreviated program, such as an app, rather than a real web program? Cannot view sports retail sites as access is denied? This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Next day problem resolved sitenow works This thread is locked. The site can be accessed via the O2 mobile and Zen connections I've tried. Re: Lufthansa's website down or is just me? I've checked the site on our end, on both our corporate devices, and my own personal devices and the problem does appear to be directly with the Lufthansa website blocking specific browsers. I travel frequently both domestically and internationally and i can confirm the Lufthansa website still in Oct 2019 has serious problems. Open the Operas menu clicking its logo on the top left corner. This is nuts. Thanks, I'll try again and report back. To find out more about the Community check out our Getting Started guide, on Did you allow cookies and show notifications in the settings of your web-browser? When your flight is expected to be significantly delayed, you have the right to receive care from the airline. 5 Ways to Find Printers IP Address (All Brands), Fix: System Cannot Find Any Bootable Devices, Ink Cartridge Not Recognized? To use our mobile site, please enable JavaScript. Please help! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115306058', '');}, 'log_autolink_impression');flight in place. Great start, Lufthansa they have problem way beyond their website. 8:00pm denied access. 23-09-2022 Each time I try to reserve I get the following message: You don't have permission to access "http://book.lufthansa.com/lh/dyn/air-lh/revenue/viewFlights" on this server. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108510423', '');}, 'log_autolink_impression');airline is based they shut down their website to perform maintenance or updates. It has never happened to me on iPhone iPhone 13 Pro Posted on Nov 6, 2021 12:56 PM Reply Me too (18) All replies Over time, it gets cluttered. Stop using Chrome if it won't work. If you are involuntarily or voluntarily denied boarding, you have the right to an alternative flight or to reimbursement and compensation, which can also be provided by cheque or bank transfer or, with your consent, in the form of a gift card. DNS is a service that translates lufthansa.com into computer-readable address called IP address. Find Internet Connections in the next window and click the Run button beside it. It was one of the best and reliable airline websites. Steps to disable the extensions depend upon the browser you are using. Try contacting them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Dear Passenger, If your flight has been cancelled or significantly delayed or if you have been denied boarding on a flight for which you have a confirmed reservation, you are entitled to the rights defined in Regulation (EC) No 261/2004, which entered into force on 17/02/2005. and our Reference #18.55b77568.1661439344.e340036, However, if I connect to the Internet using a Vodafone MiFi device instead of my Virgin router, it connects fine.Any ideas anyone? Anyone found the same? Reference #18.53403617.1665450723.5c41893b. Thanks all and have an awesome day! Proxy creates a channel between your PC and the Internet so that your organizations admin can know which sites you are visiting and monitor the Internet activities. Denied boarding - Refund from MyTrip or Corendon?? For more information, please see our Please enable JavaScript in your browser. of up to 1,500 km, the compensation is 30% of the ticket price paid per segment, between 1,500 and 3,500 km and for flights of more than 1,500 km within Europe, the compensation is 50% of the ticket price paid per segment. 25-08-2022 on " i got this message when trying to access the lufthansa website. As far as I have seen, it's a server-side error, which means the only person who can fix this is the webmaster of the lufthansa.com site. I am trying to book a flight directly with Lufthansa and I am denied access "on this server". The blue bar displays the response time, which is better when smaller. I travel frequently both domestically and internationally and i can confirm the Lufthansa website still in Oct 2019 has serious problems. 09:18. For assistance, contact your network support team. Here is the reference number for access denied: Reference #18.4ec5d617.1616961506.f1cab7 Not working on Firefox, Chrome, or the app on this check. - edited I can't access the lufthansa.com website from any device on the Virginmedia Wifi, including my android Phones. The error code would indicate that for whatever reason, you have been geographically blocked from accessing the website. This is the version of our website addressed to speakers of English in the United States. Save my name, email, and website in this browser for the next time I comment. You can run it and see if it identifies the issue with the denied access error. 12:44. The payment for the change has not been registered so I had to pay again (even more I don'i know why). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of on this server. Tried many times in 3 different browsers and on their Android App - same issue. Zero luck. Nothing else worked. If the flight for which you have a confirmed reservation is cancelled, you have the same rights to re-routing, care, reimbursement, and compensation as described above. However, it can sometimes fail to resolve the website address. Shannon Disruption - 9 days ago posted: 21/04/23 Unable to complete search for flights. I think I have just paid a lot of money for literally nothing. Probably your IP address is blocked on the Lufthansa servers, the message is coming from them not VM. Nothing else worked. He is also involved in different robotic projects and loves tinkering with circuit boards. You don't have permission to access "http://www.lufthansa.com/" on this server. Free VPNs have blacklisted IPs that are blocked from accessing many websites. is this virginmedia blocking. The website does work from my O2 mobile data using the same aforementioned Chrome for Android. Swiss.com belongs to the same Lufthansa group so you will see the same (ta && ta.queueForLoad ? Maybe the problem isn't on my end. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. /Jack Apple may provide or recommend responses as a possible solution based on the information @lufthansa I have tried 3 times till now, from above link I goto goo.gl/6m5Tva and fill details, later it says ACCESS DENIED. My forthcoming journey to Melbourne has been really adversely affected by Lufthansa cancelling the first two legs of our journey but leaving the Singapore to Melbourne (ta && ta.queueForLoad ? It has never happened to me on iPhone, Nov 6, 2021 2:25 PM in response to Qwas1097. Likewise, you are not entitled to compensation if, If you are downgraded to a lower class, you have the right to receive compensation within seven days. Looking around the Internet, it seems that this Lufthansa 'Access Denied' issue affects quite a few people around the world!It seems to be OK using Microsoft Edge though, but not Firefox on He is also an active member of the technical community groups and regularly participates in tech meetups. 2. Submit your comments about Lufthansa.com service status or report an issue below to let others know that they aren't the only ones having trouble. I need to book a flight, help! Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. I was able to book a dummy flight and get to the page where one inputs ID and begins the payment process. I have the same problem that I booked through their web site and made a payment by credit card at which point the web site did not move anymore whilst I got a text message from the credit card company that the payment was approved. I am also facing the same issue from 2 days. Your real Internet address is hidden when you use VPN, and you browse the Internet anonymously. Passenger rights. Steps to clear the browsing data vary with the web browser you are working with. There is something wrong. How to Fix it, How to Allow Extensions in Incognito on Chrome, 50 Most Used Commands on Command Prompt (With Examples). We have listed steps for some of the browsers. Is Lufthansa.com down for you right now? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115305458', '');}, 'log_autolink_impression');flights on Lufthansa.com for several days. I'm getting the same message when I try to view my booking on my laptop, tablet and desktop, just a different reference no. Thank you for your responses. You can delete the entire browsing data from your browser. you are informed of the cancellation at least 14 days before departure, you are informed of the cancellation between 14 days and 7 days before departure and your departing flight leaves no more than two hours before the original departure time and/or you arrive no more than four hours after the planned arrival time. Turn Off Your VPN Extension Method 4. Click the VPN name and then click, Find the active network adapter; it may be Wi-Fi or LAN. Go to Lufthansa Group agent.com Book-a-Group However, I am able to view it on my phone so not too bothered. 10:04 There is already another thread on this topic from earlier today: https://www.tripadvisor.com/ShowTopic-g1-i10702-k14139104-Lufthansa_Website_Problems-Air_Travel.html. I have no problem accessing the site using my tablet with the vpn turned on. Last checked 10 hours 24 mins ago. I only found out by calling the reservations number to check because of previous problems, then get charged an extra $40 for having to make the booking on the phone. more. of more than 3,500 km, the compensation is 600. You can contact him at deepen@technewstoday.com. If any network adapter settings were misconfigured, it would be reverted back to the factory defaults, and you should not face the access denied issue. I tried via kayak& lufthansa.com using both chrome and another browser. I tried the same website with Microsoft Edge and Internet Explorer and get the same Access Denied! Follow these steps to run the troubleshooter: Press Windows + S key, type Troubleshoot settings in the text field and open it. What's with these screwy ticket prices? In case you don't know the airline booking reference or the ticket number please use the following option to access the online check-in with the booking details received from your travel agency or tour operator. The US version of the site is fine now but I did not check when you reported the issue. Download a Premium VPN Method 6. Just as a test, can you please reboot your Hub and then try accessing the site again? What should I do (sigh) - from Poland. You have the right to compensation if your arrival at the destination airport is delayed by more than three hours and the delay cannot be attributed to extraordinary circumstances that could not have been avoided by taking all reasonable measures; such circumstances include, for example, poor weather conditions, political instability, strikes, security risks, and unexpected deficiencies in flight safety. you cannot check in via Lufthansa online or mobile check-in for flights that are operated by another airline, but booked on a . It is best to contact Miles and More via telephone. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Totally unworkable website. Please use your browser's "Back" button to return to the previous page". Every time after selecting the flight and clicking the continue button i get the generic error "Due to technical difficulties this page cannot be displayed. Server is up. I would use another (ta && ta.queueForLoad ? 2 posts 1 review 3. The error can pop up in a variety of cases. you are informed of the cancellation less than seven days before departure and your departing flight leaves no more than one hour before the original departure time and/or you arrive no more than two hours after the planned arrival time. No idea why, as I have booked many Lufthansa flights from here in the past. Press Esc to cancel. No idea what's going on as I'm not great with tech. Resetting will revert any changes made to the browser settings to the defaults. Any comments or advise. I have tried to check (ta && ta.queueForLoad ? In the case of delays of more than five hours, you have the right to have the cost of your ticket refunded within seven days in the amount of the travel not completed or in the amount of the travel already completed if the purpose of the travel was not accomplished due to the delay, and, if applicable, to a return flight to the point of first departure at the earliest opportunity. Entry regulations You will find the regulations for your destination here after entering your departure and destination airports. only on the condition that you are travelling at a fare that is available to the public. 25-08-2022 i got this message when trying to access the lufthansa website. Very odd. i.e., convert domain names to IP addresses and vice-versa. Last checked 57 mins ago. Fixing this error is of the utmost importance since you can not visit that particular website until you solve it. Hi All, I have been trying to book (ta && ta.queueForLoad ? . As I have always done. If you are offered an alternative flight and the arrival time is not later than two hours after the planned arrival time of the originally booked flight for flights of up to 1,500 km, not more than three hours after the planned arrival time for flights between 1,500 and 3,500 km, and not more than four hours after the planned arrival time for flights of more than 3,500 km, the compensation shall only be 50% of the above-mentioned payment amounts, i.e. I have gone to their website a couple different times. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Edmonds, WA . Just drag the text your bookmarks bar : Down Right Now? For SEN it states indeed "departing or arriving"flight but for the companion the small print states " (1) To access Senator and Business Class Lounges travelling companions must present a valid boarding pass for a same-day departure Lufthansa / Star Alliance flight. on Try contacting them. Was able to open the site with the Edge browser app on my phone. If lufthansa.com is down for us too there is nothing you can do except waiting. Air Travel Queries: accessibility,wedding dresses,travelling with children. Last checked 1 hour 21 mins ago. I keep getting this message: They have registered aftera long awaiting but sent me an email asking I call back. I am trying to go to a website on my iPad and I keep receiving the message Access denied and says You dont have permission to access-gives the website-on this server. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Can't Access Lufthansa - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. Disable Proxy Server in Windows 10 Method 5. That reference is an Akamai error code, Akamai are Content Delivery network who provide web solutions. It's as though LH are actively trying to drive customers away or just don't care. I was able to book a dummy flight and get to the page where one inputs ID and begins the payment process. Clearing cookies and history are irrelevant. ago What country are you in? Nov 6, 2021 3:19 PM in response to Killarnee, I can access this website from other devices iphone 7 and my pc. When he is not working, he enjoys gathering with his friends, partying and traveling. To start the conversation again, simply Both haven't been helpful at all. Three days to not been able to emit a ticket ? Follow these steps to perform a network reset: Websites you surf in your browser store cookies, images, and files as a cache to load them faster. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Re: Lufthansa website problem. It's slow, cumbersome, unreliable PLUS more importantly will often drop your booking even after the credit card company confirms they have OK'd the payment by text. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. 119 helpful votes. According to Regulation (EC) 261/2004, a delay is deemed to have occurred when the scheduled departure time is delayed by at least four hours in the case of flights of more than 3,500 km, by at least three hours in the case of flights of between 1,500 and 3,500 km and flights of more than 1.500 km within the EU, and by two hours in the case of flights of up to 1,500 km. Tor is blocked by airlines most probably not due to "security" concerns, but rather because airline websites are notorious for using all manner of browser traffic/history sniffing to alter the price for different customers to maximize the ticket price. 23:07. of up to 1,500 km, the compensation is 250, between 1,500 and 3,500 km and for flights of more than 1,500 km within Europe, the compensation is 400. Level Contributor 14,792 posts 51 reviews 42 helpful votes 2. 1 Lufthansa @lufthansa Replying to @vikramvi Please use a different browser. 16:00. Safari, Chrome, Firefox) would do when trying to visit the website. You dont need to clear your passwords but need to delete everything else except them. They even get corrupted, which can lead to the access denied error. . Access denied - Lufthansa site is not working Oct 10, 2022, 9:14 p.m. Save As soon as I try to look up a booking or add a booking to my profile I get this error: Access Denied You don't have permission to access " http://book.lufthansa.com/lh/dyn/air-lh/servicing/cockpit " on this server. Do not have this problem accessing other sites. 25-08-2022 website not working well, I tried Chrome and Safari browsers, got access denied message !, cleaned my cookies and still unable to access their website. on any browser so it does look like an IP related issue. If your flight has been cancelled or significantly delayed or if you have been denied boarding on a flight for which you have a confirmed reservation, you are entitled to the rights defined in Regulation (EC) No 261/2004, which entered into force on 17/02/2005. I will give it a try again tomorrow. Click Other troubleshooters in the right section. It's only been happening since Saturday, prior to that I had no issues. A total of 82 votes cast and 29 users reviewed the website. For instance, your ISP may have blocked access to the website. The above graph displays service status activity for Lufthansa.com over the last 10 automatic checks. For example, it didn't work for me on Chrome, or Firefox, but worked on Safari and Edge - this was tried on both Virgin Media services, and O2 mobile data.Unfortunately, this does seem to be a problem directly associated with Lufthansa, so it may be worth contacting them regarding the issue if it is posing a larger issue.Cheers, New around here? Heres how you can turn off the VPN from the Windows settings: If you use third-party VPN applications or extensions in your browser, disable it and try accessing the website afterward. Hope it helps. Reference #18.25fa3b17.1650501253.323c453 Can not access Home Depot web site Windows 10 up to date. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 05:39. Ive used this number very often in the last week. The amount of this payment depends on the distance of the planned route and on the re-routing that has been offered to you: In the case of flight distances. Looks like no ones replied in a while. As I have not received any booking confirmation message from the liners, I just call their costumers center which advises me to come back with credit card transactions number. You may do so if you have concerns relating to. Also got a friend to try booking it and they too got the same result. Ethernet Splitter Vs SwitchWhats the Difference? Denied boarding - Refund from MyTrip or Corendon?? My Virgin system works fine, but if I try to access Lufthansa.com, I get the following: You don't have permission to access "http://www.lufthansa.com/gb/en/homepage" on this server. Access denied - Lufthansa site is not working 11 Oct 2022, 12:14 pm Save As soon as I try to look up a booking or add a booking to my profile I get this error: Access Denied You don't have permission to access " http://book.lufthansa.com/lh/dyn/air-lh/servicing/cockpit " on this server. 6 13 13 comments Add a Comment TheLambda89 8 mo. 29-08-2022 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reference #18.cea0d517.1636228294.1d14290f how to fix it?? 16:05. It has nothing to do with your browser. Also, can you please clear cache and cookies on your browser before trying again. Server is up. Mozilla works best. The US version of the site is fine now but I did not check when you reported the issue. I recall somebody mentioning this, and by removing the word "preview." the links worked, IIRC. breaches of duty in the conclusion of carriage contracts, you have already contacted Lufthansa about your concerns and have not received a reply within two months or. Consider using the Google DNS and see if the issue persists. Airline, Airport, and Travel Abbreviations. If I use a VPN it will allow me to use the lufthansa website (although lufthansa doesnt like you logging in with a vpn and doesnt work properly!) Toshiba laptop, windows10, firefox. However, you are not entitled to compensation as per the EU Regulation if the incident can be attributed to extraordinary circumstances that could not have been avoided by taking all reasonable measures. provided; every potential issue may involve several factors not detailed in the conversations I've tried different browsers to no avail. Bookmarks and saved passwords are not affected, though. Server is down. On my mac I am blocked on FF and Chrome but interestingly I can access via incognito on chrome. you are dissatisfied with the way your concern has been handled or disagree with how your claim has been processed by Lufthansa. The number for website assistance is 0371 9459320. 15:57 But for 13 pro, its an issue, User profile for user: Right-click over it and click. It kept assigning a different seat to the one I clicked, and then locked me out for 'too many clicks' trying to fix it. Server is up. 18:35. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The flight LH1331 was scheduled to depart from Casablanca, Morocco on august 16th, 2018 at 1:30 am However, my boarding to the LH1331 has been denied by the check in agent at the Lufthansa check in desks in Casablanca's Mohammed 5 international airport in Morocco and by that I have not arrived to Mexico city international airport (Benito . Thinking it might be a web browser issue I tried booking on, chrome, explorer, safari and firefox but that error still occurs. Apple disclaims any and all liability for the acts, In Chrome, empty cache and hard reload fixes the lufthansa.com problem for me. I've tried to access the site and got the same message. @lufthansa. How to contact your customer support by email ? Forget the Website in Firefox Method 2. 1-800-MY-APPLE, or, Sales and I just had a terrible experience selecting seats on the site. Lets get straight into them. your website isn't working on any device or browser I've tried (Firefox, Internet Explorer, and Chrome). VPN (Virtual Private Network) allows you to surf the Internet cloaking your identity. JavaScript is required. As this is affecting a number of virgin users can someone contact lufthansa tech and get them to whitelist virgin IP ranges?
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