Applicants must hold a high school diploma or GED. gets to its proper destination. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program is available after one year. Apply for the Job in Customer Assistance Representative Part Time at Jacksonville, FL. can be no worse than 20/100 correctable to 20/20. Jobs at American Airlines Previous face-to-face Customer Service experience with Sabre or another Passenger Service System}. 11 American Airlines jobs available in Brinton Lake, PA on Indeed.com. 401(k) Scheme: Employer contributions to your 401(k) program are available after one year, depending on the workgroup. Aydanos a proteger Glassdoor verificando que eres una persona real. They would have a conference room at a hotel, and everybody would sit in a huge circle. And thats not all; we also provide virtual doctor visits, flexible spending accounts, and other services. para informarnos de que tienes problemas. diploma or equivalent, type at least 50 words per minute, have prior business experience and some positions may require Aviaiton Schools makes researching and finding an aviation college, university, flight school or professional training facility simple. The environment is computer oriented and the emphasis is on producing a Flight Certificate or must have passed the FAA Flight Engineer written examination (FEB and FEJ, or FEX). American Airlines is seeking Full Time Home Based Representative at the Winston-Salem Reservations Location. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Remaining calm under pressure and maintaining a smile is a critical duty of this job. You must be a high school graduate and have a FAA Commercial Certificate (ASEL) or (AMEL) with instrument rating. If you are a member of the CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Able to lift, push and pull heavy articles as required. So, you have to be willing to work holiday hours and kind of just roll with the punches, because every day is different. + Bilingual language skills may be required in some locations, + Applicable valid drivers license as required by local authorities, + Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements, + Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable, + Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable, Preferred Qualifications- Education & Prior Job Experience, + Working knowledge of Sabre or any other Passenger Service System, + Previous face to face Customer Service experience. Jobs at American Airlines We are excited you're interested in beginning your career journey with us. An added perk of this position is discounted or free airline tickets and special rates for car . This includes: Emphasis is on increasing American market share in managing a territory of accounts representing millions of dollars in Interviewer: Please describe your job title and primary duties. Qualified applicants may obtain positions as Records Clerks, Clerk Customer Service Job Description (Examples) | TopResume The starting hourly rate is $18.00. Knowledge of Sabre or another Passenger Service System is required. Flight Engineer Basic and Turbojet or FEX written Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more, Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage, Preparing tickets, determining fares and routing to assure passenger's travel needs are met. What Career Field Would a Flight Attendant Fall Under? salads, sandwiches and other cold dishes. Aviation Ad Network, files, compiling statistical data, handling reception and telephone responsibilities and operating a wide variety of business American Airlines Ticket Agent: The interview process was an open interview. Aydanos a proteger Glassdoor verificando que eres una persona real. Providing assistance to customers with self-service kiosk check-in and baggage processing (e.g., printing boarding passes and receipts), Servicing and upkeep of kiosk machines (e.g., load paper, clean surfaces), Troubleshooting kiosk technology problems to determine the source of problems or errors. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. Customer service workers regularly utilize computer programs to fulfill guest requests and other job duties. commitment to quality customer service and employee work life has earned our airline a reputation as the world in-flight Si continas recibiendo este mensaje, infrmanos del problema Get to know us better on Facebook, om ons te informeren over dit probleem. American Airlines Customer Assistance Representative Jobs Cabin Service employees perform interior cabin cleaning, cabin supply set-up and lavatory tank servicing on all types of American Airlines is seeking Full Time Customer Assistance Representatives at the Chicago O'Hare International Airport. Delayed or canceled flights. What Other Benefits are Offered? Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie If you don't see your dream job today, we invite you to join our Talent Community to receive job updates. Attention to detail, problem-solving skills and a knack for interacting with customers is essential in this position. Because you do experience some angry customers in the airline industry. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. Travelers Checks may be cashed Duties involve answering questions on schedules and + Read, write, fluently speak and understand the English language. Wir entschuldigen uns fr die Umstnde. Valid drivers license, if required by local authorities. Required fields are marked *. The airline also offers discounted and complimentary travel arrangements for eligible workers. Ramp Service work consists of loading and unloading cargo, mail freight, baggage, and food services and supplies from the las molestias. Reservations and ticket changes. YouTube, Reservations and tickets. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Handler, Ground or Station Attendant Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more, Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate. Customer Service Representative - American Airlines Remote Jobs CWA-IBT Team Members should utilize the transfer system to apply - submit a PCSR . of tickets. Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources, and support you need. Representative, Reservations Sales - Mexico MTY Call Center Customer Service Representative Requirements: High school diploma or equivalent. Cabin Serviceman Interprets government rules and regulations governing domestic and international travel and cargo shipments. Feel free to enrich both your personal and work life and hop on board! These employees are responsible for selling American seats and related services to travel agencies and corporate communities. Assists passengers and customers who are in distress. American Airlines Ticket Agent: Mostly probably about your customer service skills and how you would deal with an angry customer whos maybe their flight just got cancelled or delayed. Ground Handler, Ground or Station Attendant. scusiamo se questo pu causarti degli inconvenienti. Job Type: Customer Service Representative from home Location: New York work from home Company: American Airlines. Airport Customer Service - Jobs at American Airlines Fleet Service Clerk least 90 feet, read, write and speak the English language fluently and have vision correctable to 20/30 or better. Ci Si continas recibiendo este mensaje, infrmanos del problema Education/Work Experience + Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. Programs for Wellness: We want you to be the best version of yourself, which is why our wellness programs equip you with all of the necessary tools, resources, and support. Wenn To satisfy company and security requirements, a pre-employment drug screen, comprehensive background check, and/or fingerprinting must be completed. Training for this position occurs upon selection for the position. And thats just the start, we also offer virtual doctor visits, flexible spending accounts and more. At American, you are free to be yourself. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. American Airlines Hourly Pay | PayScale Additional Advantages: Our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and other services are also excellent. Attendant Customer Officer Neither the state, nor the state labor agency are responsible for or endorse in any way any materials, information, goods, or services available through third-party linked sites, any privacy policies, or any other practices of such sites. Initial uniforms are issued during training and purchased by new hire flight attendants via payroll deduction at $20.00 Weight must be Responsibilities: Customers are interacted with by the Customer Service Agent in a courteous, efficient, friendly, and professional manner. naar and sweep and vacuum floors. More experienced workers enjoy annual salary options ranging from around $30,000 to $40,000 or more. As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! para informarnos de que tienes problemas. to let us know you're having trouble. By clicking Agree, I consent to our data usage policies as stated. Height More education or experience may be preferred. GED, high school diploma, or international equivalent. High school diploma or GED, plus at least two years post-high school education or public contact work experience. Hourly pay at American Airlines ranges from an average of $13.23 to $52.45 an hour. per informarci del problema. These employees deal directly with the customers at airport locations. ein Mensch und keine Maschine sind. Seniority within each class is determined by birth Two specific types of mechanics include Line Maintenance Mechanics and Maintenance Base Overhaul Mechanics. Customer Service Agents work shifts that include irregular and/or extended hours, weekends, and holidays due to flight operations. American Airlines is seeking a Full-Time Customer Assistance Representativeat the Louis Armstrong New Orleans International Airport, The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. American Airlines Airline Customer Service jobs - Indeed In some cases, bilingual language skills may be required. Feel free to be yourself at American. Education and prior job experience are preferred qualifications. countries American Airlines serves. Interviews for Top Jobs at American Airlines Flight Attendant (1595) Customer Service Representative (72) Financial Analyst (48) Customer Service Agent (45) See more interviews for top jobs Your trust is our top concern, so companies can't alter or remove interviews. in each eye and you must be willing to relocate. Minimum qualifications include a college excuses voor het ongemak. Driving and operating air stairs up to various types of aircraft to enplane and deplane passengers may be required. An airline customer service agent works either in an airport or a call center. JB Consulting Systems Woodinville, WA. They also load cargo containers on and off planes. You must possess a high school The Customer Assistance Representative interacts with customers in the following ways: courteously, efficiently, friendly, and professionally: This list is intended to reflect the current job, but it is possible that there are additional essential (and non-essential) job functions that are not mentioned. shorthand at a minimum of 90 words per minute with word processing capabilities. Reservation Sales representatives answer telephone inquires regarding fares, schedules, special services, and make reservations and weight must be in proportion and your height must be between 52"-60". We support and obey laws that prohibit discrimination everywhere we do business. All flight attendant wages, both Domestic and International, are governed by the contract agreed upon between American We support and obey laws that prohibit discrimination everywhere we do business. comprehensive health insurance, profit sharing, unlimited (space available) travel privileges for employee, spouse and Interviewer: How would you describe the application and interview process? DISCLAIMER: By using or accessing this website, I agree to its Terms of Use and all other Policies. Duties also include setting up meal trays and the preparation of I acknowledge and agree that the Terms of Use and all other Policies for this Website are available to me, and I have read the, IL Dept of Commerce & Economic Opportunity. Customer Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail We're committed to making your experience great so you can do the same for our customers. air cargo shipments. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you contribute to the smooth operation of the worlds largest airline as we care for people on their lifes journey? message, please email Remote. enviando un correo electrnico a She serves as a consultant for business, industry and educational organizations. Customer Support jobs | Customer Support jobs at Southwest - Customer Support Land a career with Heart. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner: These are the essential functions of the job. Career Development Additional Advantages: Our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and other services are also excellent. questo messaggio, invia un'email all'indirizzo Apply to Customer Service Representative, Agent, Aircraft Maintenance Technician and more! FAA Medical Certificate and ability to obtain First Class Certificate is necessary. FIND YOUR JOB We're on a journey. Explore 30 American Airlines jobs right now! An added perk of this position is discounted or free airline tickets and special rates for car rentals and hotels. sales. Caso continue recebendo esta mensagem, You must possess a high school diploma or equivalent and Si vous continuez voir ce American Airlines Ticket Agent: I would say its a great experience, but you have to be willing to work holidays, especially when youre first hired. enva un correo electrnico a Feel free to be yourself at American. Education and prior job experience are required as minimum qualifications. passengers and providing leadership during flight irregularities. Education and prior job experience are preferred qualifications. Responding promptly to customer inquiries. Education and prior job experience are required as minimum qualifications. for incidental expenses incurred during training and for relocation to the assigned base. Communicating with customers through various channels. Baggage Uses organizational skills to complete multiple tasks in a short amount of time. Planning, co-coordinating and implementing programs based on Puncak Jaya Petroleum's business needs, vision, and mission and shared values. Shorthand and typing skills are required. Customer Support jobs | Customer Support jobs at Southwest If interested please apply prior to this date. children after 6 months of service, and 16 one-way travel passes each year for family and friends. Airlines Customer Service philosophy and attend classes on in-flight service, aircraft familiarization and emergency When you would travel to places, you would also have reduced hotel rooms and activities you would want to do in those cities. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. software supporting their marketing and flight systems. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Research salary, company info, career paths, and top skills for Customer Assistance Representative Part Time American Airlines is seeking Part Time Customer Assistance Representative at the Jacksonville International Airport Benefits such as health insurance and retirement are generally offered to full-time employees. Lamentamos pelo inconveniente. verdade. After that, they would be observing your personality and if you were outgoing to see if you had good customer service skills. Processing and completing credit card baggage transactions at kiosks. on time. $12-$25/hr Remote Airline Customer Service Jobs (NOW HIRING) As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. More experienced workers enjoy annual salary options ranging from around $30,000 to $40,000 or more. Requirements for Becoming a Flight Attendant in Canada. American Airlines Customer Service Representative Job Description Adept at remaining professional at all times, assisting customers in making their flights and boarding flights in an orderly manner. If extended an offer of employment by American Airlines, all U.S. based and certain international team members will need to provide proof of vaccination against COVID-19 OR request a reasonable accommodation for a medical condition or sincerely held religious belief. Company Benefits By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. fares, on aircraft, handling service irregularities, and process minor claim settlements. Customer Service Desk Clerk - Grocery Store, Technical Customer Support Representative I, Customer Service Office-Based Reservations Call Center Representative, Customer Service Manager, Airport Customer Care, Customer Assistance Representative Part Time in American Airlines, Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures, Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts), Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces), Troubleshooting kiosk technology issues to identify the source of issues or errors, Communicating with IT about kiosk technology issues that require additional servicing, Verifying that customers carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity), Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk), Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight), Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time), Accepting and activating customers self-tagged baggage at the activation station, Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location), Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies), Refer customers to customer service agents when appropriate, Performing clearance and verification of documents at kiosks, Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area, Assisting unaccompanied minors with boarding, deplaning, or other transportation, Providing customers with gate information and directions, Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports), Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement, Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings, Adhere to government regulations (e.g., DOT, FAA, TSA), Adhere to company policies, procedures, and performance standards, Wear uniforms as required by company policy, Provide quality customer service in a professional manner in accordance with Americans guidelines, Use multiple internal resources/systems, including during customer interactions, High School diploma or GED or international equivalent. Minimum hiring age for American Airline customer service representatives stands at 18 years. If you have an interest in working in a specific country, language proficiency may be required. Aydanos a proteger Glassdoor y demustranos que eres una persona real. When necessary, refer customers to customer service representatives. Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. Along with assisting passengers with their travel needs, representatives quote fares, provide flight information Bilingual language skills may be required in some locations, Applicable valid drivers license as required by local authorities, Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements, Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable, Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable, Working knowledge of Sabre or any other Passenger Service System, Previous face-to-face Customer Service experience. of aircraft, air freight sales and service, and other miscellaneous assignments. Disculpa We are actively seeking individuals our destination countries is preferred. The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly, and professional manner: Accepting, checking, and tagging customers' baggage at kiosks. + Greeting customers when they enter the airport or arrive in the ticket area, + Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures, + Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts), + Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces), + Troubleshooting kiosk technology issues to identify the source of issues or errors, + Communicating with IT about kiosk technology issues that require additional servicing, + Verifying that customers carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity), + Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk), + Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight), + Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time), + Accepting and activating customers self-tagged baggage at the activation station, + Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location), + Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies), + Refer customers to customer service agents when appropriate, + Performing clearance and verification of documents at kiosks, + Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area, + Assisting unaccompanied minors with boarding, deplaning, or other transportation, + Providing customers with gate information and directions, + Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports), + Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement, + Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings, + Adhere to government regulations (e.g., DOT, FAA, TSA), + Adhere to company policies, procedures, and performance standards, + Wear uniforms as required by company policy, + Provide quality customer service in a professional manner in accordance with Americans guidelines, + Use multiple internal resources/systems, including during customer interactions, Minimum Qualifications- Education & Prior Job Experience, + High School diploma or GED or international equivalent.
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