First, whereas the present study took a linear relationship between comprehension and liking as a starting point, future research may examine nonlinear relationships. No decisions are made until all parties involved are heard; negotiations are fact and subject matter based. H2: Participants' personal context scores mediate the effect of nationality on perceived complexity. In Collectivist societies people belong to in groups that take care of them in exchange for loyalty. Van Mulken etal. 3~_9!1JLW? WC "9T$8jKX@N>@\b}16#Q{E82J7gxQWk7&nr^VRjxL%%o7%os ^URt_aOewb,im_ole)hdc|LE<6%E4TEo o@ W Anchor Press/Doubleday. Based on their detail-orientation, they tend to talk at great length. brH!|QZi4 0L9~eJ_cTwxme%$ GJN. The Lavin Agency Speakers Bureau. About The Helpful Professor ;#EtZ-P`IsPv;SFMx+CS~!v}w\ `p>cgVX However, is it context culture that is responsible for this variation? people generally use. Produced by Will Reid and Michael Simon Johnson. German society also stresses compartmentalizing personal and professional lives in this pursuit of success. They rely less on the shared values/assumptions of the group and the context of the situation. Understanding German business protocol is the first step toward success in Germany. Instead, Germans try to avoid the ambiguity of an uncertain future by planning responses and systems well in advance. Future studies may examine other dependent variables, such as product attitude or behavioral intention. Being autistic seem to be a lot easier in low context cultures (USA, Germany) and a lot harder in high context cultures (France, Japan)." Future studies should, however, incorporate study background as a personal characteristic. Brings out best in individual; challenges to produce best possible outcome, yet a strong sense of collaboration persists, Task Orientation H1: Participants from a higher-context culture perceive ads with visual metaphors as less complex than participants from a lower-context culture. A low score (Feminine) on the dimension means that the dominant values in society are caring for others and quality of life. Speakers should not expect that listeners will figure out what they really mean unless the intended message is stated precisely. The current study used an abridged version of the scale used by Richardson and Smith (Citation2007), which is among the very few scales available. It is understood that advertising messages targeted at audiences from different parts of the world do not always travel, which increases the need for adapting messages across the globe instead of standardizing them (e.g., Agrawal, Citation1995; Hornikx & O'Keefe, Citation2009; La Ferle, Edwards, & Lee, Citation2008). Comfort in knowing the rules; protocol important; sensitivity to position and age. This post is a part of the series where I'd like to share some of my cross-cultural experiences and stories. jCA(/pq/2?$O-@$h8KYGd N. Journal of Computer-Mediated Communication. Callow and Schiffman (Citation2002) examined the degree to which consumers infer meaning from images in advertising. Belgian participants have a lower perceived complexity than Dutch participants, and this national difference is explained by the participants' personal context score. Self-motivation and personal identity are important values to Germans. A number of experimental studies have presented results that are in line with predictions from Relevance Theory. One framework for approaching intercultural communication is with high-context and low-context cultures, which . An overview of high context culture. Even if not stated exactly, a speaker's intent will rarely be misunderstood. 8:00AM and 16:00PM CEST Theoretical model of the role of context culture in perceived complexity and liking of ads. Your email address will not be published. The fundamental issue addressed by this dimension is the degree of interdependence a society maintains among its members. w'SJVJu V\.|w0#1n`(+~#/ w6'nZ6eFaLYCfFUL_xZ7(oe4pT`s;@Cu}E+=Rg 8Mt:}=v6mqFA*h;oC,}Y aE^:w?M0y'HF;c& nZiQR e This study provides a unique contribution to the domain of culture and advertising in that it presents empirical evidence for the role that Hall's (Citation1976; Hall & Hall, Citation1990) context culture plays in cross-cultural communication. In this example, the implicature is that the car that is advertised (but not depicted) is as fast as the leopard shown in the ad. Germany's high score of 83 indicates that it is a pragmatic country. The upper half of the figure models the relationship between receiver nationality and perceived complexity of the message. The Belgian participants had a higher context score (M = 3.07, SD = 0.49, n = 174) than the Dutch participants (M = 2.92, SD = 0.52, n =.115). This result supported H3 (see the lower part of Figure2). Copyright 2023 United Language Group. From Relevance Theory (Sperber & Wilson, Citation1995) and the resource-matching hypothesis (e.g., Larsen etal., Citation2004), we know that, for visual metaphors in particular, the relationship between comprehension and persuasion is nonlinear: with an increase in complexity, persuasion also increases up to a point where it starts to decrease. Germany has produced some great philosophers including Albertus Magnus from the Middle Ages, Leibniz in the 17 th century, and the famous Immanuel Kant. It is mandatory to procure user consent prior to running these cookies on your website. Germans tend to say their last name when answering the phone; e.g., Miller!. This ambiguity brings with it anxiety and different cultures have learnt to deal with this anxiety in different ways. Exact Time Since they value collectivism and interdependence, it makes sense that their communication requires an understanding of the communitys shared values. 3099067 Figure1 visualizes the theoretical model of the role of context culture in perceived complexity and message liking that is under investigation. Their communication is less-task oriented, and their decision-making is driven by relationships, shared experiences, and emotions. German Philosophy. Readers will themselves have to make the inference that the detergent is as effective in removing stains as the crocodile is in eating its prey. Low Context i~^/NGu8Oc$j*$hd$BC+ji.9mkK"B?0m`d()-r//JQ ?7M!7|Q]pTX6w9 The general terms "high context" and "low context" (popularized by Edward Hall) are used to describe broad-brush cultural differences between societies. The authors thank Ellen van Maaren for her assistance in the data collection, and Christian Burgers for his suggestion for the data analysis. Cultures can, therefore, be described as Indulgent or Restrained. On the other hand, he identified countries such as Germany, the United States and Scandinavia as low-context cultures. If empirical support for the role of context-cultures scores is to be found, it would considerably strengthen the notion of context culture as a perspective to study cultural differences and similarities in advertising and communication. Next to this measure of perceived comprehension, other useful approaches are to ask participants to select the appropriate meaning among a list of potential meanings (cf. They rely less on context & non-verbal cues and instead convey meaning more directly. A conclusion may be implied but not argued directly. Low-Context Cultures Communicators in low-context cultures (such as those in Germany, Scandinavia, and North America) convey their meaning exclusive of the context of a situation. Restrained Emotions are discredited as unprofessional; in a business context, trust and credibility are developed through suppression of emotions; tendency to be more emotionally expressive with family and friends, particularly in southern Germany. 1. Well, which Read More, 1550 Utica Avenue South,Suite 420Minneapolis, MN 55416. Figure 2. The fundamental issue here is what motivates people, wanting to be the best (Masculine) or liking what you do (Feminine). High-context cultures are built on a sense of shared experiences and history. The reverse holds true for High (Collectivistic) Context Cultures. Germany. As we discuss culture, we are making generalizations to create cultural prototypes. Meetings are only scheduled when necessary; punctuality important; agenda is followed; lengthy discussions of agenda items possible (expression of need for thoroughness). which score low on this dimension, for example, prefer to maintain time-honoured traditions and norms while viewing societal change with suspicion. . Increased complexity in advertising has been found to affect consumers' comprehension and liking of ads (e.g., Lagerwerf & Meijers, Citation2008; McQuarrie & Mick, Citation1999; Van Mulken, Van Hooft, & Nederstigt, Citation2014). In our fully Read More, Is your business looking for French translation services or interpreting services? Direct; individualized; principled; fact-oriented; no face-saving concerns or need for harmony. When it comes to the role of context culture on perceived complexity, a linear regression showed, in the first place, that nationality predicted perceived complexity (F (1, 287) = 4.48, p =.035, R2 =.01; B = .216, SE =.102, p =.035): Belgian participants (M = 3.28, SD = 0.86) perceived the ads as less complex than the Dutch participants (M = 3.49, SD = 0.83). To learn about our use of cookies and how you can manage your cookie settings, please see our Cookie Policy. This is where the study of cultural dimensions is useful. People may say, you are wrong. In a comparative survey-based study, Dutch and Belgian participants read and judged 12 full-color advertisements that were taken from two advertising databases. Intercultural communication. According to M.Q. Germans have a decidedly pragmatic approach to this dimension, and score very high in this aspect. For complex messages to be effective, consumers need to have a minimum of cognitive resources. Self-reliance; responsible for conduct of own life; independence, Balanced Competition A message does not have one given complexity; what is complex to one person is not necessarily complex to another. Because directness may be thought of as disrespectful, discussions in high-context cultures can be circuitous, circling key issues rather than addressing them head-on. As expected by context theory, perceived complexity was lower for Belgian (a higher-context culture) than for Dutch participants (a lower-context culture), and participants' personal context culture score fully accounted for this difference. 17 Germany is an excellent example for a low context country as its population is commonly known for its direct way of stating opinions and its logical, almost emotionless . Those in management are expected to have both, while also keeping an open mind to respectful critiques and challenges. Managers are expected to be decisive and assertive. Bernstein, B. Wurtz studied McDonalds online advertising in various countries such as Japan, Germany, the United States, etc. From the perspective of ELM, studies have also underlined that the recipients' background influences perceived complexity. Due to this shared understanding, high-context cultures are slightly more informal. This means that, however popular, context theory has mainly been used as a theoretical construct to study cultural differences and similarities. In the example above between the two sisters, they are using high-context communication; however, America is considered a low-context culture. An example of a fusion metaphor is the ad for Ariel liquid detergent that was discussed in the introduction. For the sake of completeness, Figure2 displays the (un)standardized coefficients of the discussed relationships in the model. This work deals with the most common leadership theories in due consideration of their applicability in high- and low-context cultures, more precisely with the leadership styles which are mainly being used Turkey and Germany. There is a strong preference for a direct communication style. What is the perfect Organisational Culture? As a preliminary test, we first checked whether Belgian participants indeed scored higher on their personal context score than Dutch participants. Their communication is often indirect and requires a nuanced understanding, so outsiders might find it more difficult to enter their culture. In such circumstances, recipients are persuaded by other elements in the message for which comprehension is less relevant. High and low context cultures were a concept that emerged from anthropology in the 1950s and became more prevalent starting in the 1990s. Hugs and embraces are common in a social context; the occasional pat on the back (from the older superior to the younger subordinate) may be seen in a work environment. It can imply understanding or agreement, but it can also mean their conversea lack of certainty. Wurtz, Elizabeth (2005). Building cultural competence (pp. The ages ranged from 17 to 25 (M = 20.94, SD = 1.78). What is an Interculturally Effective Person (IEP)? Croucher, S., Bruno, A, McGrath, P, Adams, C, McGahan, C, Suits, A & Huckins, A. Therefore, the aim of the present study is to examine whether national differences in the comprehension and appreciation of ads with visual metaphors can indeed be attributed to participants' context-culture scores. We also use third-party cookies that help us analyze and understand how you use this website. Yet, relatively little is known about how affordances provided by social media platforms affect whether and how users express political opinions. Van Mulken etal., Citation2010). In the second half, we will explain how context theory is related to people's comprehension of messages, leading to the hypotheses of the current study. (The Netherlands is the referent category.). Besides cultural context, personal experiences and preferences also shape communication. Ratneshwar and Chaiken (Citation1991) demonstrated this effect from the perspective of the HSM. Required fields are marked *, This Article was Last Expert Reviewed on March 15, 2023 by Chris Drew, PhD. Communication is among the most direct in the world following the ideal to be honest, even if it hurts and by this giving the counterpart a fair chance to learn from mistakes. Many aspects of cultural behavior are not made explicit because most members know what . In societies with a pragmatic orientation, people believe that truth depends very much on situation, context and time. Chapter 2 sets the theoretical background on leadership styles, and the differentiation between high- and low-context . Examples of countries that Hall classified as low-context are Norway and Switzerland; examples of high-context countries are China and Japan. Wurtz found something similar while analyzing website design. Power Distance is defined as the extent to which the less powerful members of institutions and organisations within a country expect and accept that power is distributed unequally. Cardon (Citation2008, p. 400), for instance, noted, Studies that use contexting as an explanatory framework for cross-cultural variation almost invariably accept the contexting continuum, neglecting to measure participants' context scores. Necessary cookies are absolutely essential for the website to function properly. As Hall (Citation1976, p. 79) states: A high-context (HC) communication or message is one in which most of the information is either in the physical context or internalized in the person, while very little is in the coded, explicit, transmitted part of the message. A prototypical message component that results in complex messages is the use of metaphors. This is in part due to Germans unwillingness to reveal personal information to potential strangers. The frequent use of complex ads can be best understood when these ads are conceptualized as messages with rhetorical figures, such as visual metaphors (Forceville, Citation1996; Phillips, Citation1997). Let us help you make your transition easy! To become successful as a cross-cultural communicator in Germany: Societies with a low score in this dimension have a tendency to cynicism and pessimism. Germans are very detail-oriented and tend to ask a lot of subject-related questions. How Do I Format and Cite Long Direct Quotes? In the 21 st century, Germany has been key in developing analytic philosophy in Europe together with nations such as France, Scandinavian states, Switzerland, and Austria. Hofstede Insights enables you to solve Intercultural and Organisational Culture challenges by utilising our effective and proven frameworks. With its first empirical demonstration of the role of context culture on comprehension and persuasion, the current study suggests that using Hall's context theory may be a fruitful way of thinking about adapting messages to diverse cultural audiences. Although context theory has been a dominant perspective in studying cultural differences and similarities in advertising and communication, the theory has received only very limited empirical attention (Cardon, Citation2008; Kittler etal., Citation2011). The culture of Germany has been shaped by major intellectual and popular currents in Europe, both religious and secular. "@AutisticCoach_ Autism is universal but our struggles and disabilities aren't, they are affected by the culture. Bluntness and candid opinions are a standard way to communicate in both the personal and professional lives of Germans. The context refers to the information, with regards to communication and cultural issues conveyed via action, behavior, or speech. First, it is expected that participants from a higher-context culture perceive the message as less complex than participants from a lower-context culture (H1). Repeat key points. low context processes. You also have the option to opt-out of these cookies. You can find his work on The Print, Live Wire, and YouTube. Potential participants were invited to take part in an online study. An example of Germans tentative disposition toward the unknown is the countrys mentality towards Internet privacy. The Origin of High- and Low-Context Cultures Meyer uses the terms "high-context culture" and "low-context culture" exclusively to describe how people communicate messages. Low-context and high-context culture are anthropological concepts that describe the level of explicit information and the importance of context in a cultures communication. Therefore, communicators who wish to transmit information to a recipient are presumably motivated to construct their messages in a way that the recipient will understand and consider to be informative (Wyer & Shrum, Citation2015, p. 186). After the 2011 nuclear reactor disaster in Fukushima, Japan, Chancellor Angela Merkel immediately called for the permanent shutdown of several nuclear reactors, and has plans for taking the rest of the reactors offline by 2022. 1 From High Context to Low Context . For instance, See, Petty, and Evans (Citation2009) showed, in two studies, that people with a high need for cognition (who have a tendency to appreciate undertaking cognitive activities) were more motivated to process a complex rather than a simple message, and that people with a low need for cognition were more motivated to process a simple instead of a complex message. They often use written contracts and agreements to clarify expectations (Gudykunst & Ting-Toomey, 1988). The High German languages (German: hochdeutsche Mundarten), or simply High German (Hochdeutsch) - not to be confused with Standard High German which is commonly also called "High German" - comprise the varieties of German spoken south of the Benrath and Uerdingen isoglosses in central and southern Germany, Austria, Liechtenstein, Switzerland, Luxembourg, and eastern Belgium, as well as in . Finally, the present study focused on ad liking as a form of persuasion, which makes sense from Hall's predictions about comprehension and appreciation. In this study, we follow their classification: Belgium is expected to be a higher-context culture than the Netherlands. People rather live in order to work and draw a lot of self-esteem from their tasks. Status is often shown, especially by cars, watches and technical devices. Low-context cultures rely on explicit communication. According to Hall (Citation1976; Hall & Hall, Citation1990), the extent to which such complex messages are comprehended and appreciated depends on context culture. Examples of high-context cultures include China, India, and many non-Western societies. Your email address will not be published. https://helpfulprofessor.com/low-context-culture-examples/. People tend not to smile in public with people they dont know. Second, it seems useful to conduct conceptual replications of this kind of study with other complex ads that do not contain visual metaphors, but instead contain other complex message characteristics. $suH\ Scheduling, punctuality emphasized; time is a commodity not to be wasted, Equality Tanaka, Citation1992). However, the differences that were observed between these groups were solely attributed to consumers' context culture. Writing Topic Sentences and Body Paragraphs, 39. Cultures where the group is valued over the individual promote group reliance. Countries such as Germany and Sweden are also low context while Japan and China are high context. The assignment will also discussed the impact of adapting good cross cultural practices by local managers across borders. Examples of high-context cultures include Japan, Korea, and India. The Nine Competencies that Characterize an IEP, Strategies to Increase your IEP[footnote]Deardorff, D. K. (2012). hbspt.cta._relativeUrls=true;hbspt.cta.load(3356907, '2a8a93c6-0c6a-4fe5-9e63-52c235f8ec9d', {"useNewLoader":"true","region":"na1"}); With its sizable middle class and decentralized society, Germany has a low power distance. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. In other words, people communicate explicitly in low-context cultures. Copyright 2023 Helpful Professor. For each advertisement, perceived ad complexity was measured with two items with 7-point scales: The message of the advertisement is easy/hard to understand and The message of the advertisement is simple/complex (mean reliability: =.93, range.83.96). Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine. In public, space is less of a physical concept: people bump into each other in the street and push others when queuing; it is more a concept of the mind. In the first half of the theoretical framework, we will outline the role of comprehension in the persuasion process in general, and in the case of complex advertisements in particular. They were Belgian (n = 174) or Dutch (n = 115) students. That is, not only were ads with more complex metaphors better liked than ads with less complex metaphors, but ads with too complex metaphors were liked less than ads with less complex metaphors (Phillips, Citation2000; Van Mulken etal., Citation2014). In K. Berardo & D. K. Deardorff, eds. More important, we will test whether the effect formulated in H1 is indeed mediated by participants' context-culture scores (H2): Figure 1. As the ads depicted individuals or individuals in interaction, they chose to measure the participants' personal achievement (i.e., leadership) and affiliation (i.e., friendship) evoked by the images as measures of implicit meaning. This methodological limitation makes it impossible to assess whether it is indeed context culture that is the explanatory factor of the results obtained. This means that Germans tend to pay more attention to the literal meaning of words than to the context surrounding them. While a lot of resources are in the realm of international relations and business, there are some valuable high and low context culture lessons to glean for community engagement. These results are visualized in the upper part of Figure2. It describes the level of explicit information and the importance of context in a given culture, indicating the range of communicative abilities (verbal messages, gestures, etc.) In contrast, when anthropologist Edward T. Hall developed the terms in the 1930s, his usage was far broader: The original theory compared different views on . Metaphors, whether verbal or visual, are rhetorical figures that may have a high degree of complexity (e.g., McQuarrie & Mick, Citation1996; Phillips & McQuarrie, Citation2004). In order to present participants with ads that varied in complexity, different metaphors were used, including the juxtaposition metaphor, the fusion metaphor, and the replacement metaphor (cf. Cited by lists all citing articles based on Crossref citations.Articles with the Crossref icon will open in a new tab. It ranks third in both total exports and imports, and has a strong economy that is the largest in Europe and the 5th largest in the world. In doing so, we followed current methodological advice (see Hayes, Citation2009; Rucker, Preacher, Tormala, & Petty, Citation2011) to employ bootstrapping as a mediation technique because of its benefits compared to conventional methods, such as bootstrapping's higher power to detect potential indirect effects (e.g., Baron & Kenny, Citation1986). Two of the most cited theoretical frameworks in communication are the cultural dimensions of Hofstede (Citation1980, Citation2001) and the context theory of Hall (Citation1976; Hall & Hall, Citation1990; see Cardon, Citation2008, for citations of both authors). Formal/Reserved In contrast, high-context cultures use facial expressions, body language, and gestures in a nuanced manner. D.u{Tet&q3b She found out that in high-context countries, the advertising campaigns used more colors, movements, and sounds to provide context. In the main study, the scale proved to be just adequate ( =.68). Without socialization we do not become human. The effect size is small, but what matters is the relationship between personal context score, on the one hand, and perceived complexity and ad liking on the other. Deductive reasoning that relies on details are what matter in German society, and having a carefully thought out plan for the future is essential. Germany, Sweden, and the United States are generally classified as low-context cultures. Coming from a high context culture, I found the German colleagues too wordy when writing minutes of meeting and focus too much on details in discussions. Privacy Policy. In low-context cultures, gestures and facial expressions are never the primary means of communication; they only serve to clarify or complement a point. The present study had an approach taken in a number of other studies (e.g., Le Pair & Van Mulken, Citation2008; McQuarrie & Mick, Citation1999, Study 2; Van Enschot & Hoeken, Citation2015): participants were asked to report the degree to which they understood the message. Repetition is appreciated for purposes of clarification, as is putting . Carolyn Meyer (2017)[4]discusses the prototypes for communication in low-context and high-context cultures: Communicators in low-context cultures (such as those in Germany, Scandinavia, and North America) convey their meaning exclusive of the context of a situation. However, this type of segregation is not rigid, but takes the form of a gradient since the contextual . increasing your ability to "read the air". From the perspectives of both ELM and HSM, comprehension does play a part in the persuasion process, but it is not a necessary condition for persuasion to take place. Gudykunst, W. B., & Ting-Toomey, S. (1988). A high context culture may look very different to a person who is familiar with a low context communication style. We cite peer reviewed academic articles wherever possible and reference our sources at the end of our articles.
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