The work was bad. As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. Allison Park, PA, Joyce Sanford company's ranking on BestCompany.com is determined by the reviews of its consumers. THEN ON THE DAY OF INSTALL I GET A PHONE CALL 20 MINUTES BEFORE THEY SHOULD BE HERE TO CANCEL MY INSTALLATION AND COME AT AT LATER DATE. We would highly recommend West Shore Home to anyone wanting to update their bathroom. They made sure to put tarp down through the house so they wouldn't track things in & out. I highly recommend West Shore Home. West Shore Home offers financing options to help you pay for the products. Thanks guys. He was very knowledgeable of the products the company offers. He provided us with samples of their products and services used. West Shore Home installs acrylic bathtubs and showers and converts tubs into showers. They are miracle workers. New Bern, NC, Sue Niz In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. One more thing you have to pay for upgrade. He explained each step thoroughly as well as working neatly and efficiently. Fixr estimates that the average, . 2023 Cond Nast. Mr. West Shore, what do you mean you don't know? depends on several factors, most notably the bathroom size and extensiveness of the remodel. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. but has expanded into windows and doors over the past few years. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. Below, weve broken down West Shore Homes pros and cons, services, availability, and customer reviews. Job # C229891. We are very pleased with the finished product. From top-of-the-line replacement windows to exquisite new bathtubs, we offer home improvement. This includes installing, as well as completing the required demolition to convert a tub into a. for more information about the companys specific services and products. At the same time Nick M and Nick P worked on giving us the marble look in the master bath which included some major demolition because of the garden tub and shower being replaced. Jimmy and Kyle were very friendly and professional. Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. These two gentlemen arrived at 8:30 in the morning and were completely finished by 4:30. Thanks to all for your help. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. My installers were Brian J. 3 Things to Look for in a Bathroom Remodel Company. It also doesnt offer tubs or showers made from materials other than. in our bathroom. Everyone involved in our bathroom/shower remodel did an excellent job. Schuyler and Matt came out first thing in the morning, as scheduled. This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. The only option was a curtain. Review of Sardinia Outlet Village, Sestu, Italy - Tripadvisor Palm Harbor, FL, Larry & Patty Brock Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. Need to find a different location? He removed our tub-shower combination and put in a new acrylic walk-in shower. Other restrictions may apply. The installers were kind as can be and very receptive. Your final price will depend on your specific project, but customers have reported that West Shore Home is slightly more expensive than average. Other than lousy follow ups, I love my shower, but will not recommend them to anyone. Some. My installation crew Joe, Jacob and Jonathan were professionals and experienced from the beginning. An excellent job done by two very professional workers. Thanks Axel and Shirley Rouse, Jerry S and Tristan B was very professional with their work. We would recommend him for future installations., We call and leave messages, and its clear they are avoiding us. Also thank you Steven, Jimmy and Kyle!! we had a tub-to-shower conversion done at our previous address in Newport News Va. West Shore Home - Read Reviews | Charlotte, NC 28278 - HomeAdvisor They both went ABOVE AND BEYOND our expectations. I can also subtract the repair we didn't pay for. has been accredited by the Better Business Bureau (BBB), for 15 years. Very Unhappy. I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door. Thanks Derek and Sam. They worked until the job was done. So I did not get any job done yet We were very amazed at the quick and professional response. All my questions were answered along with them helping me of where to put the shelves in the corners of the shower. We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. No so. Hopefully, the gentleman in charge will lighten up/understand their customers.Sue W. via Best Company. Sardinia, Italy. . No time to wait? It is beautiful, huge, well constructed and absolutely worth every penny! Mooresville, NC, Marilyn M Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? Representative was not truthful about installation , we gave deposit, and after seeing shoddy/tacky/cheap looking trim to hide that their panels would not cover areas estimated by their salesman , we decided to not move forward, Now they want to keep our deposit , they showed up with inadequate, unacceptable materials to do a 15k dollar job. Thank-you so much!!!!! Verification can help ensure real people write reviews about real companies. Gaston, SC, Joe Williams Thank you, guys, so much for a job well done. | Door installation services are only available in cities in, Hinged windows that open from the bottom with a hand crank, A three-sided window that protrudes from an exterior wall, often with a seat or bench inside, Similar to a bay window but with four, five, or six sides, Hinged windows that open from the side with a hand crank, Standard windows with two vertically moveable sashes, A glass chamber that projects outward from an exterior wall, often found above kitchen sinks, Small, hinged windows that open inward at the top, often found in basements and garages, Large, single panes of glass that dont open but provide unobstructed views of your landscape, Two-pane windows with one or two horizontally moving sashes, Custom shapes including round, half-round, triangle, oval, arch, and trapezoid, touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. I now have a second appt to replace the chalk. West Shore Home - Facebook Very professional. Our sales rep, Holly was amazing! Tripadvisor performs checks on reviews. West Shore Homes 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and workmanship. Customer Reviews & Testimonials | West Shore Home Berea, KY, Michael Anderson They both worked very hard, and I highly recommend this company. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. I called them they returned, replaced the chalk. identified as such in the Company Details section of their profile. Products & Services Window Installation, Door Installation, Replacement Windows,. I am so excited of how much room I have in my walk-in shower and no longer will hit my toe. bathtubs and showers and converts tubs into showers. Im a very satisfied customer., Our installer was Jimmy. Hemingway, SC, Joseph Ross On the appointment day Rikkie S and Zachary R arrived to do the job. They came right out to inspect and scheduled immediately. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hampton, VA, Brandie Humphrey Thank you for a job well done. You can choose from energy-efficient fiberglass or metal. Financing is subject to credit requirements and satisfactory completion of finance documents. services that, when utilized, may impact its score on BestCompany.com. Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. They arrived on time both days (I had two bathrooms) and were very professional. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. they both was very professional very clean very polite done everything in a timely manner. West Shore also installs sliding glass doors for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. Jonathan and Michael did an excellent job with the installation. BBB Business Profiles are subject to change at any time. Knoxville, TN, Suzanne Bogan We remodeled main bathroom walk -in shower. We had West Shore Homes remodel our out of date tub/shower in our main bathroom almost 2 yrs ago and while it IS better than what we had, Im not blown away by it. I'm so unhappy right now Josh, Phernell, and Bob were amazing. We also make your purchase easy by providing energy efficient products, the best interest free financing in the industry, and exceptional installation and service. So I ask for an itemized estimate with only the larger bathroom. Edited September 14, 2021, Susan Edwards We scheduled a bathroom remodel consultation and met with a sales Rep named Clayton he arrived on time and brought with him everything he needed to go over what his company had to offer and he listened to what we were wanting to do which was a remodel in our guest bath room eliminating the tub and changing it to just a shower. Sales: (717) 697-4033 Service: (866) 218-5309. They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. No problem! Real Reviews, Cost Breakdown, & Services | West Shore Home - Best Company Click the circles below for more information about each step in our process. BBB Business Profiles are subject to change at any time. Great job Emma, Joe , Deon, and Jordan. We are completely thrilled with our new shower! BBB Business Profiles may not be reproduced for sales or promotional purposes. They covered my floors from the front door all the way to my bathroom. We had a bathroom remodel and we treated very well from start to finish. Offer not valid on previous sales or estimates and cannot be combined with other offers. I've called them 3 times now. He deserves a bonus. deserve their business. You absolutely rock. Unlike other remodeling services, West Shore Home doesn't employ any third-party subcontractors. Though some homeowners noted that the prices were high, they complimented the quality workmanship and recommended the company to others. Normal late charges apply once the promotional period has ended. services focus on three key areas: bathrooms, doors, and windows. Contrary to its name, West Shore Home currently provides service primarily on the east coast. If we can get it finished and get guests back in here sooner, that's an advantage, too. West Shore is new to the Alabama area and have made such a great impression here, we had to wait over 2 1/2 months! WEST SHORE HOME - 22 Photos & 10 Reviews - 220 Charis Dr, Moody - Yelp West Shore Home products come with a lifetime guarantee. Now it has returned again it is in the chalk. It was awful. Sales rep Cody L answered our call and came to our home to explain the origin of West Shore Home and the services they provide. Whether you want your tub surrounded by subway tile or granite-like walls, you can add your own style to your new bath. West Shore Home installs high-quality baths and showers in just one day. Trussville, AL. I am so happy with my new walk-in shower! West Shore Home 4.9 707 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 99% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 12031 Westhall Drive, Charlotte, NC 28278 https://www.westshorehome.com/locations/charlotte-nc/ Get a Quote Hours We were hoping this was the right decision-BUYER BEWARE. We provide a seamless experience from beginning to end, without cutting any corners. We analyzed 100 reviews from Best Company and the BBB to better understand, experiences.
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